We answer all your questions

You can check the updated opening hours of all centres on their web pages: Find them here.

To recover your QR code, you can access your private customer area.

If you need to generate a new code, you will need to update your personal access code.

Once the change has been made, you will receive a new QR code by email, which you can use to access the facility.

You can rent it on the same day or in advance, depending on availability. We recommend booking in advance to ensure the best option for you.

You only need a valid identity document and an accepted payment method (credit/debit card or direct debit).

You can rent a storage unit quickly and easily by calling us for free at 800 596 600, available from Monday to Sunday, or by visiting any of our centers

If you encounter a maintenance emergency at your facility, please call the Emergency phone number displayed on the signage at the entrances (for power outages, elevator issues, access door malfunctions, etc.).

Our standard access hours are from 07:00 to 22:00, 365 days a year, but if you need access outside these hours, we have a solution. Request it during the sign-up process or, if you are already a customer, contact your Bluespace advisor.

To access your private customer area at Bluespace, go to https://my.bluespace.eu/, enter your username (registered email address) and password; from there you can check your storage unit and access code, download invoices and contracts, update your payment method, change your code, and manage your fees.

Please go to our customer service form or call us on 800 59 66 00 to explain your case. We will do our best to assist you as quickly as possible.

You can purchase all the packing materials you need through our Click & Collect Store. Simply place your order online and pick it up at the Bluespace center nearest to you, or buy everything directly in any of our stores.